I could not solve my problem with declined transaction via live chat so I had to call them cause I wanted to hear human voice and talk with somebody more competent. Everything was ok with my credit card but transaction was declined. I could settle this ...

Dear customer support, I finally received my package yesterday. And, all is good. It took its time getting here, but it made it.

The bacteria responsible picked up some new genetic material, say experts.

The rule is named after 13-year-old Martha Mills, whose family's concerns about her care were not listened to before her death.

From popping spots to getting enough sleep, experts share their advice on the best way to look after teenage skin.

The BBC's Catherine Burns spoke to some young mental health ambassadors who called for an increase in mental health support.